Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Clarezl Spencer

Clarezl Spencer

July 23, 2025

5  out of  5
rating by Clarezl Spencer
"Cali was very professional and helpful"
Profile photo of Jennifer Lockhart

Jennifer Lockhart

July 23, 2025

5  out of  5
rating by Jennifer Lockhart
"Kallie has been very helpful with insuring multiple different type of vehicles. She has been able to navigate all of are different needs."
Profile photo of Madison Baugh

Madison Baugh

July 22, 2025

5  out of  5
rating by Madison Baugh
"Kallie was super efficient with helping me set up renter’s insurance!"
Profile photo of H. S.

H. S.

July 21, 2025

5  out of  5
rating by H. S.
"Best insurance I've used. Kallie is so responsive, informative, and helpful. I have used this office for almost a year now. And because of these people, I chose State Farm again when I moved to another state. Thank you, Dave and Kellie."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Kimetria Thomas

Kimetria Thomas

July 16, 2025

5  out of  5
rating by Kimetria Thomas
"Thank you for making it easier to change my car insurance and update my home insurance. Lauren was very helpful and knowledgeable about what was the best option and route to be more affordable."
Profile photo of George Dean

George Dean

June 30, 2025

5  out of  5
rating by George Dean
"We started with Lauren when first arrived at State Farm. Each time we have needed help with our insurance needs, Lauren answered our questions fast. We now have worked with Lauren long enough, we now know some of each other’s personal lives. We feel very comfortable with Lauren and look forward to working with her for years to come."
Profile photo of STEPHANIE HOLDER

STEPHANIE HOLDER

June 30, 2025

5  out of  5
rating by STEPHANIE HOLDER
"The staff is always friendly when I’ve needed to call. Kallie L. went out of her way to help me save money. I appreciate them greatly!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Stephanie Mitchell

Stephanie Mitchell

June 23, 2025

5  out of  5
rating by Stephanie Mitchell
"Working with Lauren has been an exceptional experience. She’s is ontop of her game and brings 110% to every encounter. We couldn’t ask for a better agent."
Profile photo of Bradley Craig

Bradley Craig

June 21, 2025

5  out of  5
rating by Bradley Craig
"Dave is a constant professional and his staff. Stopped in yesterday to review some accounts and he took time to take care of me and just talk like friends for hour after."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We've had a great relationship for 20 years. THANK YOU!"
Profile photo of Deanie Pretti

Deanie Pretti

June 10, 2025

5  out of  5
rating by Deanie Pretti
"I was so very pleased with Lauren. She is so pleasant and professional. I had several things to insure and I could not have asked for anyone to have been more helpful. She took her time in explaining everything I didn't understand. Thank You to Lauren for all the help getting a big job done so smoothly. I highly recommend Lauren at State Farm Oakland, TN"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Jennifer Thomas

Jennifer Thomas

May 29, 2025

5  out of  5
rating by Jennifer Thomas
"Lauren was fantastic to work with and gave exceptional follow up to make my policies just what I needed."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Dave Trosper"
Profile photo of Pam Oswalt

Pam Oswalt

March 31, 2025

5  out of  5
rating by Pam Oswalt
"Called State Farm to get a better quote on my insurances and never called another company. My insurance had just crept up higher and higher.Lauren…who was amazingly helpful, professional and sweet…cut my insurance almost to half of what I pay now (with another insurance company).I felt so blessed to be able to talk to someone who genuinely cares and took the time to help guide me. Thank you Lauren and State Farm! Pam Oswalt"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of J D

J D

June 27, 2024

5  out of  5
rating by J D
"I can’t say enough good things about my experience with Lauren! I had been with a different insurer for many years without intent to leave, usual incremental rate hikes turned into a massive increase this year. I shopped around for auto quotes and found that Lauren was attentive to every detail regarding both vehicles, my needs, and transparent in how best to customize the coverage. In my beginning months of auto coverage, I had many questions to which she has been speedy and thorough in reply. I’ve yet to make a claim and hope there is never a need. But I’m confident in Lauren’s ability to guide me in that process when that day arrives. Thank you Lauren."
We responded:
"Thank you so much for the kind words. Lauren does take her job seriously and enjoys helping people everyday. Thanks, and take care. "
Profile photo of Iva Helf

Iva Helf

April 9, 2024

5  out of  5
rating by Iva Helf
"Their customer service is outstanding. Not only are they very professional, but they also treated me like family. 👍"
We responded:
"Iva, Thank you for your review. We do try to meet or exceed your expectations! Dave Trosper"
Profile photo of Vivian Mallory

Vivian Mallory

February 28, 2024

5  out of  5
rating by Vivian Mallory
"Mr David and teen are very nice people to work with I enjoy them"
Profile photo of Mark Ginter

Mark Ginter

February 20, 2024

5  out of  5
rating by Mark Ginter
"j+m Praised be Jesus Christ! During our time in TN, Dave and his team were very helpful to my family and me. They were quite timely in answering all of our questions and in alerting us to any changes in our policies or premiums. With our numerous cars, we were able to get insurance quickly and exactly the way that we wanted it. God bless them all."
We responded:
"Mark- Thank you so much for your kind words. We love it when people have a great experience with us. Thx and take care!"
Profile photo of Evelyn Brown

Evelyn Brown

February 2, 2024

5  out of  5
rating by Evelyn Brown
"My husband and I have been insured by State Farm through Dave Trosper's agency since we moved to this area in 2018, and their service and attention have been excellent. They return phone calls, they answer questions readily, and they have been fair in suggesting the proper coverage. But my best experience with this agency came on 12/28/23, when I stopped in late in the afternoon to address a few different issues. I had been in a car wreck and my car had been totaled (and State Farm made this awful experience as easy as possible to navigate), so I needed to pick up my settlement check, cancel insurance on the damaged car, and start coverage on the new one. The only 2 people left in the office at the end of that day were Patrick and Lauren, and I was the only client in the office at the time. Patrick got me through the auto issues, and then they both pitched in to help me change coverage on a recreational vehicle and start a personal umbrella policy. They were knowledgeable, efficient, and friendly, and we wound up just chatting and sharing personal stories for awhile until closing time. I never thought I'd say it was enjoyable to visit an insurance agency, but in addition to knowing their business, Patrick and Lauren put me at ease and turned a mundane task into a very pleasant experience."
We responded:
"Wow! Thank you for sharing your experience with our agency. The truly care and are professionals. It takes team work. We have a great team. Thx again for your comments. DT"
Profile photo of Tara Craven

Tara Craven

October 25, 2023

5  out of  5
rating by Tara Craven
"Lauren Damore is great! She is a huge help with Home & Auto Insurance"
We responded:
"Lauren takes her responsibilities seriously helping people with their home and auto insurance needs. Always great to get this kind of input. Thank you. Dave Trosper"
Profile photo of Daisye Williams

Daisye Williams

October 24, 2023

5  out of  5
rating by Daisye Williams
"Patrick and everyone at Dave Trosper State Farm were super nice and very helpful in providing me an auto quote. I will use this agency for all of my future insurance needs!"
We responded:
"Thank you, Daisye. I appreciate the kind words about your auto experience. these comments are what keep us motivated! Dave Trosper "
Profile photo of Robert Huebner

Robert Huebner

August 8, 2023

5  out of  5
rating by Robert Huebner
"I called Patrick because we are thinking of moving to the Memphis area not too far from the airport and are thinking about Oakland. He was great and courteous providing home and car insurance information!"
We responded:
"Thank you sir! Patrick enjoys helping people. I think you would love Oakland! We have a great town. Dave Trosper"
Profile photo of Jeannette White

Jeannette White

August 3, 2023

5  out of  5
rating by Jeannette White
"Home and Truck. Can't say enough about the professionalism, friendliness, and knowledge to be found at this office. Always willing to take time to explain, help resolve issues, and offer additional services (but not pushing). Great example of what a local insurance representative should be."
We responded:
"Jeannette, Thank you for such a fantastic review concerning your home and truck insurance and the agency altogether! We're very honored you posted this. Thank you!"
Profile photo of john hurt

john hurt

July 7, 2023

1  out of  5
rating by john hurt
"I had been a customer for years without any trouble. I moved to Mississippi and my rates almost doubled. It took me several phone calls with this office and 2 days they promised callbacks and I didnt receive one. Sherri was very rude and unprofessional when I advised I would need to cancel my policy due to the increase. I like State Farm but this experience upset me."
We responded:
"John, Thank you for your feedback. I will look into this situation. If you would like to discuss it further, please reach out to me @ 901-465-1301. "
Profile photo of James Guzzo

James Guzzo

April 27, 2023

5  out of  5
rating by James Guzzo
"Dave's whole team was very friendly and helpful. I worked directly with Lauren who was able to help me navigate through a difficult situation quickly and efficiently. Would recommend this office to anyone looking for a local agent with great customer service."
Profile photo of James Guzzo

James Guzzo

April 12, 2023

5  out of  5
rating by James Guzzo
"I just spent an hour talking with Dave Trosper about how State Farm handles claims. He was able to answer all my questions because he’s been a local agent for 20 years. He has a depth of knowledge and experience that many newer agents do not have yet. I highly recommend Dave for all of your insurance needs."
Profile photo of Eva Davidson

Eva Davidson

September 22, 2022

5  out of  5
rating by Eva Davidson
"We had a great experience here! Lauren and Dave (and the entire office) were so friendly and helpful! We moved to Oakland from out of state and they made getting our new insurance set up so easy!"
We responded:
"Thank you Eva. Appreciate the kind words!"